Congress Plaza Hotel - Chicago

520 South Michigan Avenue, Chicago, United States, 60605  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Congress Plaza Hotel - Chicago

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 44 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Spa & wellness center

Verified Reviews:

  • Location good - Beds comfortable - Shower functioned well
  • Comfortable room - High ceilings - Big windows
  • Nice sized room - Beautiful view - Hotel is outdated
  • Close to cta trains - In room safe - Old furnishings
  • Phenomenal location - Super check-in - No issue with elevators

Overview

Congress Plaza is a 14-story hotel in a shopping area of Chicago at a close proximity to The Magnificent Mile, Navy Pier Festival Hall Complex and Tribune Tower offering tasteful rooms along with a Jacuzzi and a golf course. This classic hotel dates from 1983 and was refurbished in 1993.

The property enjoys spectacular location within minutes of government offices and convention centers. It is about 1 km away from the center of Chicago.

A college, a theater and a tower are set within walking distance.

It stands minutes away from LaSalle \"L\" (Blue Line) subway station. Congress Plaza Hotel is about 15 minutes’ drive towards Midway airport.

Rooms

Congress Plaza Hotel provides 870 guestrooms appointed with satellite television, free wireless internet, ironing facilities, climate control and a private safe for a pleasant stay in Chicago. Congress Plaza Hotel overlooks Grant Park and Lake Michigan, offering a stunning view from the rooms. They are equipped with coffee/tea makers and a stove.

Eat & Drink

A breakfast is served in the restaurant. Featuring contemporary cuisine, the hotel’s elegant restaurant welcomes guests from 6:30 am - 10:30 pm. The wine bar is open from 6:30 am - 10:30 pm. The property is located near an underground station, just about 200 meters from Tamarind and Cafecito serving a wide selection of dishes.

All visitors are offered a full breakfast for a fee. 

Services

Guests can rent cars to discover the nearby sites.

Relax

Congress Plaza Hotel also has cribs and a game room for guests travelling with children. A gym and a fitness center are provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at USD 44 per day.

Number of floors:   14.  Number of rooms:   870.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water sports
  • Golf course

Services

  • Airport shuttle
  • Paid valet parking
  • Valet parking
  • Room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Game room

Leisure facilities

  • Spa & wellness center
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Courtyard view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Congress Plaza Hotel - Chicago Chicago location
Show big map »

Hotel Address:

520 South Michigan Avenue, Chicago, United States, 60605

Get directions
City Center
  • Chicago
    600 m
Airports
Train Stations
  • Van Buren Street Station
    300 m
Underground stations
  • LaSalle "L" Station (Blue Line)
    600 m
  • Bus stop
    100 m
Restaurants
  • Chicago Carry Out
    90 m
  • Artist's Cafe (cuisine: American, Greek)
    130 m
Parks
  • Grant Park
    420 m
Beaches
  • North Avenue Beach
    790 m
  • Ohio Street Beach
    2.2 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    14
  • Number of rooms:
    870

Rooms and availability

Congress Plaza Hotel photos Exterior Hotel information
Park Double Room
Bed type: King-size bed
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Congress Plaza Hotel photos Exterior Hotel information
    Park King Room
    Bed type: King-size bed
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Congress Plaza Hotel photos Room Suite
      Park King Suite
      Bed type: King-size bed
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Congress Plaza Hotel photos Room Suite
        Park Suite
        Bed type: King-size bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information
        Room facilities
          Congress Plaza Hotel photos Room
          Double Room
          Bed type: 2 Single beds or Double beds or King-size bed
          Size: 26 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Standard|Standard (2 beds)

          Room facilities
            Congress Plaza Hotel photos Exterior Hotel information
            Two-Bedroom Room
            Bed type: Double beds
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Standard|2 Bedrooms - King And 2 Double Beds - Courtyard View - Wifi

            Room facilities
              Congress Plaza Hotel photos Exterior Hotel information
              King Room
              Bed type: King-size bed or Double bed
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Standard|1 King Bed - Standard Room - Wifi

              Room facilities
                Congress Plaza Hotel photos Exterior Hotel information
                King Suite
                Bed type: Double bed or King-size bed
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Suite|King Bed - Suite With Lake View - Wifi

                Room facilities
                  Congress Plaza Hotel photos Exterior Hotel information
                  Two-Bedroom King Suite
                  Bed type: King-size bed
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information
                  Room facilities
                    Congress Plaza Hotel photos Exterior Hotel information
                    Standard Queen Room
                    Bed type: Queen-size bed
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Standard|Standard Queen

                    Room facilities
                      Congress Plaza Hotel photos Room
                      Two-Bedroom Suite
                      Bed type: King-size bed
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        Congress Plaza Hotel photos Exterior Hotel information
                        Suite
                        Bed type: Double bed or King-size bed or 1 Single bed
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Shower
                        • — Less information+ More information

                        Standard|Lakefront Suites

                        Room facilities
                          Congress Plaza Hotel photos Exterior Hotel information
                          Family Suite
                          Bed type: 1 Single bed or Double bed
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information

                          Suite|Family Suite

                          Room facilities
                            Congress Plaza Hotel photos Room Suite
                            Deluxe King Suite
                            Bed type: King-size bed
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Shower
                            • — Less information+ More information
                            Room facilities
                              Congress Plaza Hotel photos Room Suite
                              Deluxe Suite
                              Bed type: King-size bed
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Shower
                              • — Less information+ More information
                              Room facilities

                                How to reach hotel

                                hotel Congress Plaza Hotel - Chicago Chicago location
                                Show big map »

                                Hotel Address:

                                520 South Michigan Avenue, Chicago, United States, 60605

                                Get directions
                                City Center
                                • Chicago
                                  600 m
                                Airports
                                Train Stations
                                • Van Buren Street Station
                                  300 m
                                Underground stations
                                • LaSalle "L" Station (Blue Line)
                                  600 m
                                • Bus stop
                                  100 m
                                Restaurants
                                • Chicago Carry Out
                                  90 m
                                • Artist's Cafe (cuisine: American, Greek)
                                  130 m
                                Parks
                                • Grant Park
                                  420 m
                                Beaches
                                • North Avenue Beach
                                  790 m
                                • Ohio Street Beach
                                  2.2 km
                                Hotel information
                                • Check-in:
                                  from  3 pm
                                • Check-out:
                                  until  12 pm
                                • Number of floors:
                                  14
                                • Number of rooms:
                                  870

                                Congress Plaza Hotel Location

                                Legend
                                • Current hotel
                                • Hotels nearby
                                • Other hotels
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                Route Planner
                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                What's nearby

                                Tourist attractions

                                • Auditorium Theatre - 100 m

                                Train stations

                                • Van Buren Street Station - 200 m
                                • Van Buren Street Station - 200 m

                                Shopping areas

                                • Spertus Institute of Jewish Studies - 100 m

                                Museums

                                • American Composers Forum - 100 m
                                • Chicago Music Alliance - 100 m
                                • Bariff Shop For Judaica - 100 m
                                • Bella Voce - 100 m
                                • Museum of Contemporary Photography - 100 m
                                • Spertus Institute of Jewish Studies - 100 m
                                • Grant Park - 300 m

                                Universities, Institutes

                                • Roosevelt University - 100 m
                                • Undergraduate Admissions - 100 m
                                • Television Dept - 100 m
                                • College of Arts and Sciences - 100 m
                                • Brandeis University - 100 m
                                • Liberal Education - 100 m
                                • Columbia College-Academic Comp - 100 m
                                • Columbia College - 100 m
                                • Chicago College Prfrmng Arts - 100 m
                                • Management - 100 m
                                • American Floral Art School - 100 m
                                • English Department - 100 m
                                • Columbia College-Radio Dept - 100 m
                                • Harrington Institute-Interior - 100 m
                                • Columbia College-Science/math - 100 m
                                • Center For Psychoanalytic - 100 m
                                • Film and Video - 100 m
                                • American Academy of Art - 200 m

                                College Campuses

                                • Robert Morris University Chicago - 200 m

                                Local attractions

                                • Michigan Avenue Bridge - 1.5 km
                                  Michigan Ave., Chicago
                                • Wrigley Building - 1.6 km
                                  410 North Michigan Ave, Chicago
                                • McCormick Freedom Project - 1.7 km
                                  435 North Michigan Avenue, Chicago
                                • 333 West Wacker Drive - 1.6 km
                                  333 W. Wacker Dr., Chicago
                                • Tribune Tower - 1.7 km
                                  435 N. Michigan Ave., Chicago

                                Near the hotel

                                • Museum of Contemporary Photography - 70 m
                                  Columbia College, Chicago
                                • Willow Creek Chicago - 90 m
                                  Auditorium Theatre, Michigan Ave. at Congress Parkway, Chicago
                                • Spertus Institute of Jewish Studies - 140 m
                                  610 S Michigan Ave, Chicago
                                • Harold Washington Library Center - 290 m
                                  400 South State Street, Chicago
                                • Auditorium Theatre - 90 m
                                  50 East Congress Parkway, Chicago
                                • Fine Arts Building - 130 m
                                  410 S. Michigan Ave., Chicago
                                • Art Institute of Chicago - 590 m
                                  111 S Michigan Ave, Chicago

                                Restaurants nearby

                                • Chicago Carry Out - 90 m

                                  Address: 63 E Harrison St
                                  Phone: 312-341-1270

                                • Mercat a la Planxa - 230 m

                                  Address: 638 South Michigan Avenue
                                  Phone: 312-765-0524

                                  68% likes this, based on 288 reviews
                                  Cuisine: Spanish
                                  Price Range: GBP 26 - GBP 41

                                • Tamarind - 190 m

                                  Address: 614 S Wabash Ave
                                  Phone: (312) 379-0970

                                  70% likes this, based on 122 reviews
                                  Cuisine: Thai, Asian
                                  Price Range: GBP 1 - GBP 16

                                • Artist's Cafe - 130 m

                                  Address: 412 S Michigan Ave
                                  Phone: (312) 939-7855

                                  Cuisine: American, Greek
                                  Price Range: GBP 1 - GBP 25

                                • Cafecito - 160 m

                                  Address: 26 E Congress Pkwy
                                  Phone: 312-922-2233

                                  78% likes this, based on 72 reviews
                                  Cuisine: Cuban

                                Hotel information
                                • Check-in:
                                  from  3 pm
                                • Check-out:
                                  until  12 pm
                                • Number of floors:
                                  14
                                • Number of rooms:
                                  870
                                Hotels nearby
                                Hi Chicago Hostel
                                3 stars
                                0.2 km
                                Hotel Blake Chicago
                                4 stars
                                0.4 km
                                Chicago'S Essex Inn
                                3 stars
                                0.4 km
                                Inn Of Chicago
                                3 stars
                                2 km

                                Congress Plaza Hotel Reviews

                                Guest reviews are submitted by our customers after their stay at Congress Plaza Hotel

                                Average guest rating

                                6.8out of 10
                                Very good
                                Based on 987 reviews

                                Guest reviews

                                • Older travelers
                                  5.8

                                  Excellent location, with a great view of Lake Michigan. I was really surprised to find a hotel in Chicago for less than $100 a night. I also like the history and the fact that it is thought to be haunted. I love staying places with history.

                                  I was really bothered by the fact I had to cross a picket line to go into the hotel. I do not feel good staying someplace where people are not paid fairly. I also thought the service was very minimal. For example, when we returned on Saturday at 3:30 for a nap before going out in the evening for an early dinner and a show, our room had not been cleaned. I was told they would have to clean it right away or not at all. I just had them drop off towels because we wanted to relax.

                                • Single
                                  7.8

                                  Historical place and a really confortable!

                                  There is not a free internet in any room. You need to pay almos 10 dollars for a day, I just stayed one night but imagine that I would stay 5 nights ... 50 dollars...

                                • Couple
                                  9.2

                                  Amazing view of Grant Park/Navy Pier from our room. The bed was extremely comfortable. Location convenient for city trip as it is possible to walk to most popular areas. We needed prompt laundry/drycleaning services and this was not a problem. In less than 8 hours our clothing was taken care of and delivered to our room. Very convenient. We have stayed here before and will stay here again in the future.

                                  Internet access should be free of charge in my opinion. $7 for 24 hours of wireless access in the lobby or $10 for 24 hours of cable hook up access in the room is a little much. The hotel is classy, this takes away from that...

                                • Couple
                                  6.6

                                  I loved the location of the hotel. It was within walking distance to many restaurants including Lou Malnati's and Giordano's. It was very close to Grant and Millennium Park as well as the magnificent mile. It was only a 5 minute taxi ride to all the bars on State and District st. The location was the best. Also, the hotel staff from bell man to front desk were very knowledgeable and were able to give his tips on where to find the hidden gems of Chicago! The bar staff was great. Our bartender Lydia was very knowledgeable and friendly towards my girlfriend and I and she made awesome drinks!

                                  Though the location was great, the hotel itself wasn't so great. Once you get in the hotel is gorgeous but the rooms not so much. The room we got clearly indicated that it was a non-smoking room but once we got in the room, the room smelled like it had been smoked in for 4 nights straight. I had to go down to the front desk just to make sure that I wouldn't be charged a $250 smoking fee for a non smoking room that smelled like smoke. There were no microwaves and no refrigerators so we weren't able to bring left overs from the amazing restaurants. The housekeeping staff was annoying. They kept trying to come in our room to clean it while we were still there. Each time we would tell them no thank you and an hour later they would be back to clean it again! I would recommend this hotel only because of its convenient location and friendly staff.

                                • Older travelers
                                  6.6

                                  We had a horrible experience with the beligerent man next door. We also didn't feel security did their best to get him to quiet down. After calling security at 3am the gentleman proceeded to slam his door repeatedly and left the volume on his television extremely loud even after leaving his room. We were sleepless from 3am until after 5am. When we complained the desk said "you can choose to move rooms.". That seemed very inconsiderate and we felt as though it was our fault and we should "move" or else that's what we should deal with. The complaint should have been handled better as it was not our fault.

                                • Couple
                                  8.8

                                  As a carpenter I notice details. The rooms trim and up keep was aged, however very clean. The furniture and bed looked good and I loved the high ceiling. A quick mattress check showed no bed bugs. We wanted just to chow on a deep dish and stay close to the highway but for the non prime time rate plus parking we choose to drive another 30 min off of rt. 80, and wake up downtown and take a quick site seeing before we rolled out. I liked the price and location.

                                  It is aged.I Suppose you could keep the classic style but it needs new trim, doors, tile, etc. Furniture was cool. Price and cleanliness kept us at our little off course downtown Chicago loop.

                                • Single
                                  7.4

                                  Location cleanliness

                                  Lack of wireless internet in rooms cost of internet service poor lighting

                                • Family with children
                                  9.6

                                  When we arrived I asked for a room facing the lake, and they gently gave us one room with a nice view. The location was perfect, near Millenium Park, so we could easely see The Cloud in different hours of the day, and different weather conditions, with sun, without it, by night, it was very nice. Besides we were also very closed to the Art Museum, the Architect Foundation, the Loop. We could walk to the Magnificent Mile, or take a bus everywhere very easely. It was a very good choice, considering also the price.

                                  The only thing that was complicated was not having a free wi-fi, and even paying we had to go down to the hall, it didn't work in the rooms.

                                • Older travelers
                                  6.6

                                  Fabulous view of Lake from room. Upgrade to LakeFront King room is a must. Bartender Gus provided friendly and competent service.

                                  A strike was on and this was uncomfortable to say the least

                                • Group of friends
                                  7.4

                                  The hotel was historical, built in 1893, and in a great location by Grant Park!

                                  Our bathroom door did not have a lock, only a hole in the door where the lock used to be. Staff wasn't very friendly.

                                • Older travelers
                                  10.0

                                  Because we were able to reduce our room cost through a discount vendor we were able to stay at this classic Chicago hotel. We enjoyed being adjacent to Grant Park and the nearby lakefront parks and walkways. We enjoyed the convenience to Chicago cultural activities (attended Buddy Guy's Legends Blues Club, Kinky Boots theatre production, and took a Chicago Architecture Foundation river cruise) and of course, shopping. We loved being right there in the middle of everything. We enjoyed breakfast twice in the hotel restaurant.

                                  Nothing comes to mind. Oh, we did not use the hotel WiFi service because of the cost. Really, you couldn't include it in the room cost like other hotels.

                                • Single
                                  3.8

                                  Nothing. It was shokingly low standard.

                                  The first room I got was half in basement, with windows high up on the wall. The corridor smelled like there has been a water leakage for a long time (half rotten smell). In the room there was a stale smell, almost camouflaged by anit-bug sprays. I demanded a new room, and got it. Next room had full size windows, but smelled awful: Thick,dirty carpets, and the whole room smelled strongly from from germ-killers. Still, there was a big cocharage in the bath room. Gloomy, poorly-lit room and all corridors. Very claustrofobic. In the elevator, I heard other guests complained about their rooms. This hotels needs complete renovation to justify the location and name. I'll never go back.

                                • Family with children
                                  7.0

                                  Large room

                                  Reserved two adjoining rooms for two nights. One room had no water (sink or shower) and toilet would not flush. Reported first night. Some water pressure returned but no hot water and no working toilet. Reported on check-out. Told no manager on duty - would need to email complaint for credit on bill.

                                • Family with children
                                  5.8

                                  air conditioning was not tempt friendly, could not walk around in socks they would get dirty, fairly noisy, outdated layout

                                • Older travelers
                                  10.0

                                  We liked the Congress Plaza Hotel location and historical beauty. The view was excellent. Beds were comfortable. We'll be back.

                                  It is a bit warm in the rooms.Air conditioning wasn't the best. I wouldn't stay there in the summer.

                                How to reach hotel

                                hotel Congress Plaza Hotel - Chicago Chicago location
                                Show big map »

                                Hotel Address:

                                520 South Michigan Avenue, Chicago, United States, 60605

                                Get directions
                                City Center
                                • Chicago
                                  600 m
                                Airports
                                Train Stations
                                • Van Buren Street Station
                                  300 m
                                Underground stations
                                • LaSalle "L" Station (Blue Line)
                                  600 m
                                • Bus stop
                                  100 m
                                Restaurants
                                • Chicago Carry Out
                                  90 m
                                • Artist's Cafe (cuisine: American, Greek)
                                  130 m
                                Parks
                                • Grant Park
                                  420 m
                                Beaches
                                • North Avenue Beach
                                  790 m
                                • Ohio Street Beach
                                  2.2 km
                                Hotel information
                                • Check-in:
                                  from  3 pm
                                • Check-out:
                                  until  12 pm
                                • Number of floors:
                                  14
                                • Number of rooms:
                                  870